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Jewelry Restore

Send Your Necklace to Alya Pearls

There are a few moments when it makes sense to send your necklace to Alya Pearls — adding new pearls, refreshing a well-loved piece, or carefully restoring something meaningful. We’ll handle your jewelry with patience, precision, and care.

Important: Please contact us before shipping. We will confirm your request and share the correct address and packing instructions.

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When to send your necklace

1) Add pearls
If you’re continuing your collection or marking a milestone, you can order pearls through our website and choose to have them held for you or added right away.

2) Refresh & repair
Common reasons include:

  • Restringing a broken or loosened strand
  • Repairing or replacing a worn clasp
  • Upgrading hardware or adding a small charm

If you notice looseness, uneven spacing, or general wear, it may be time for a simple service.

3) Restore or gift a meaningful piece
We’re happy to help you bring an heirloom or sentimental necklace back to its best condition so it can be enjoyed again—or given to someone special.


What to include

After you contact us and receive shipping details, please place our Shipping Form in your package. If you can’t print it, a handwritten note is fine.

  • Your name
  • Your contact information
  • A brief description of what you’d like done

Once your necklace arrives, we’ll review it and contact you if we need any clarification, then keep you updated during the process.